Privacy Policy

Please read this Privacy Policy carefully before sharing personal information with us. This Privacy Policy applies to all users of the App. By accessing and using the App, You consent to the collection, use, storage, processing, and disclosure of Your personal information as described in this Privacy Policy.

"Personal Information" includes 'sensitive personal data or information' (as defined under applicable law) and other information that You share with Us whether directly or in combination with other information or is received from Third Party Service Provider, that personally identifies You or could be used to personally identify You.

We may also collect non-personal information, which is data that cannot be used to identify You individually. This may include data about your usage of the App, such as the pages You visit and the actions You take.

We additionally seek permission for reading & writing files on external storage to allow you to upload & save medical records on the Cohezo Health app which you have full control over whether to share further with doctors or not.

We don't scan any other files from your storage system other than the files you're explicitly uploading.

We require permission to use images or capture image from camera for updating profile photo, uploading images as medical record.

We Need access to camera, Images and file upload in order to Store medical records and update user Profile photo.

We use Your personal information for the following purposes:

• To provide and improve the services offered through the App.
• To manage and store Your medical records securely.
• To facilitate teleconsultations with healthcare providers.
• To send You notifications about your appointments and other relevant information.
• To comply with legal obligations and protect the rights and safety of our users.

We may disclose Your personal information to third parties under the following circumstances:

• To service providers who assist us in operating the App, provided they are bound by confidentiality agreements.
• To comply with legal obligations, such as responding to court orders or regulatory requirements.
• To protect the safety and rights of other users and the public.

We will not sell or rent Your personal information to third parties for marketing purposes.

We take the security of Your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. All data is encrypted both during transmission and at rest.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect Your personal information, we cannot guarantee its absolute security.

Our App may use cookies to enhance Your user experience. Cookies are small files that are stored on Your device. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of the App.

You have the right to access, modify, correct, or delete Your personal information at any time. You may exercise these rights by contacting us at communications@cohezohealth.in. We will respond to Your request within a reasonable timeframe.

You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly. However, we may still send You non-promotional emails related to your account or the services You have requested.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage You to review this Privacy Policy periodically. Your continued use of the App after any changes to this Privacy Policy will constitute Your acceptance of such changes.

If You have any questions or concerns about this Privacy Policy or wish to exercise any of Your rights, please contact us at communications@cohezohealth.in.